Home / Rental Reservation Information
1. Once you select a rental unit, please contact the rental department either by e-mail (firstname.lastname@example.org) or by telephone (603) 217-0013) to confirm the unit’s availability.
2. The rental department will ask you for the unit number and the dates requested.
3. Once the selection has been made and conformation that the unit is available, you will be asked to provide a complete mailing address and name.
4. A package will be sent to you through the U.S. Mail. It will include a listing sheet with ammentaties, bed sizes, and a brief overview of the unit. There will be a contract that needs to be signed and returned with the first deposit.
5. The first payment will consist of ½ the rent due, ½ the New Hampshire Meals and Rental Tax, all the security deposit, the mandatory departure check fee and the processing fee. This payment is due within 10 days of conformation.
6. The Second payment which is the remainder of the rental fee is due four weeks prior to checking in.
A reminder notice with be sent to you. Unpaid second deposits may result in the unit being rented to another party.
METHOD OF PAYMENT
We accept personal checks, money orders, and cash in U.S Funds
Sorry we do not accept CREDIT CARDS
If you are making a last minute reservation, we will only accept money orders, cashiers checks or cash. (No personnel checks accepted on late reservations)
There is a $ 30.00 fee on all returned checks for insufferent checks.
CHECK – IN’S TIME
Our check in time is between 2 pm and 4 pm. At 459 Lake Street Bristol NH. We do not accept early check-ins or late arrivals. If you will be arriving after 4 pm. , you must make prior arrangements before the date of arrival. Our office closes at 4pm. Guests are not permitted to visit their unit prior to checking in here at the office. You must pick-up your key(s) here at the office starting at 2pm. Please plan your trip accordingly so check-in can be completed by 4 p.m.
CHECK –OUT TIME
All renters must vacate there unit by 10 a.m. on day of check-out. Guests will be charged an additional day if we do not receive the keys back from your unit by 10;30 am on day of check out. You may drop your keys off early at the office (459 Lake Street, Bristol, NH); there is a locked box on the side of the door.
Security deposit/damage fee is refundable. The fee varies from unit to unit, ranging from $300 to $ 1000 per unit. This fee is refundable if there are no damage or charges pending. This fee is mailed out within 30 days of departure in the form of a company check. The check is mailed back to the person whose name and address is on the reservation. There are no exceptions to this policy. Charges are accessed to cover damages, cleaning and unnecessary service calls to your unit. Please report any problems or damages observed in the rental unit upon check-in. Unreported problems and or damages are assumed to have occurred during occupancy and guests shall be responsible for those damages.
ADMINSTRATION / PROCESSING FEE
All reservations require a $ 35.00 processing fee per unit. This fee is nonrefundable.
All properties require a cleaning/check fee. This fee varies from unit to unit depending on the size of the unit. This fee is non refundable.
1. Guests are required to leave the unit in a clean, broom swept manner.
2... All TRASH must be removed from the unit.
There will be a $ 10 fee per bag of trash left behind.
3. All floors must be swept and free of debris
4. All dishes must be cleaned and returned to
proper location including dishes in the dishwasher.
5. All furniture must be returned to original location.
6. Appliances, counter tops and all other surfaces must be wiped down and free of debris.
7. All bedding must be left as you found them upon arrival.
Failure to comply with these rules and regulations could result in extra charges deducted from your security deposit.
GUESTS / OCCUPANCY
Our units are limited to the maximum occupancy as stated in the confirmation provided. This includes all adults and children. Overnight guests are limited to the stated occupancy limit. Failure to comply may result in guest’s immediate removal from the unit with no refund.
LARGE PARTIES OR GATHERINGS
Large parties or gathering are prohibited. This may result in immediate removal with no refund.
GAS GRILLS/CHARCOAL GRILLS
Properties may include gas grills or charcoal grill. It is the Renters (guest’s) responsibility to provide propane or charcoal for the grill. A list is available of local retailers where you may purchase these items are available upon request.
CAMPFIRES, RV’S MOTORHOMES and TENTS
Campfires, RV’s, Motor homes and tents are prohibited.
FIREWORKS are prohibited !! NO EXCEPTIONS !
Most of our units have a telephone; they are set up for local calls only. If you wish to make a long distance call you must call collect, use a calling card or a credit card. Extra fees on a unit’s telephone bill will be charged back to the renter with a processing fee. We cannot guarantee cell phone reception in all units.
TELEVISIONS AND INTERNET
Most of our units do have local television. Please check your listing list for your unit. We do not provide a television if one is not provided in your unit.
Internet service is very limited in your units, please check listing sheet.
ITEMS NOT SUPPLIED
The rental units do not provide the following items: linens, towels, soap, propane, charcoal, beach supplies, high chairs, cribs
THE FOLLOWING ITEMS WILL BE AVAILABLE IN EACH UNIT:
Dishes, pots and pans, silverware, cooking utensils, pillows, and blankets.
Most property owners do not allow pets. This includes any day guests you may have at your unit. Guests who bring a pet to a non pet unit will be subject to removal from unit with no refund. If pets are allowed you are required to follow all local and state leash laws. You will be responsible to clean up after your pet. (Additional cleaning fees may be applied)
Parking is limited in most units. The listing sheet will disclose how many vehicles allowed. Additional parking is available in some of the units, see listing sheets for unit. Excess parking may result in removal of vehicle at the renter’s expense.
MECHANICAL &APPLIANCE FAILURES
Country Lakes Management shall be held harmless if there is a mechanical failure on an appliance ect during your rental agreement. We will make every effort to correct the problem, but we cannot control outside contractors and their schedules. We reserve the right to enter the property to have said problem corrected. Renter will be charged for unnecessary maintenance and service calls or repairs caused beyond normal wear and tear.
NO REFUNDS will be made for the malfunction of appliances or other equipment.
Some units require additional rules and regulations associated with the condo or association the unit resides in. These rules and regulation must be adhered to as well as Country Lakes Management Policies. Non compliance may result with removal from unit with no refund. Copies of these policies will be attached to your conformnation package.
COUNTRY LAKES MANAGEMENT DISCLOSURE
Country Lakes Management represents the owners of these units and we make every effort to assist our guests. We have taken every effort to ensure the information provided to you is accurate and up to date. We cannot be held responsible for errors, omissions, or changes in price. All rental properties are privately owned and their furnishings vary from unit to unit depending on the owner’s taste. We cannot guarantee the presence of a particular listed furnishing because they may change from time to time depending on the owners
If for some reason the unit becomes unavailable or uninhabitable, Country Lakes Management reserves the right to move a guest to a comparable location. We cannot guarantee availability or comparability of the other units. We will do our best to accommodate our guests.
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